Information Access

Social Media

Matahari’s website, www.matahari.co.id, provides customers and the general public with up-to-date information about the Company as well as information and news about our department stores, exclusive offers, promotions, store locations, and other topics. Customers can also give their feedback through the site. The website was relaunched in 2013 with a new design and a more comprehensive Investor Relations site.

In adidition, Matahari also has account on various social media accounts, as below:

Facebook : www.facebook.com/mataharidepartmentstore
Twitter : @gayamatahari
Instagram : matahari deptstore
Youtube : Matahari Department Store

Press Releases
The Company regularly issues releases to various media on our results, products, corporate actions and events. These can also be accessed through the Company’s website. In 2014, the Company issued 37 press releases. The press can contact the Company through the Company’s Corporate Communication email at corporate.communication.mds@ matahari.co.id.

Investor Relations
All the informations regarding the Investors can be found at the Company’s website, ir.matahari.co.id. For further
information the public can ciontact the Investor Relations at ir@matahari.co.id

Product Information
Matahari provides information to customers about the latest products and promotions in the form of brochures, booklets, banners and daily advertisements in various media, both online and offline.

Customer Service
Halo Matahari is a dedicated channel for customers to lodge complaints and request information about Matahari’s products, Matahari Club Card or other Matahari promotions and programs. Halo Matahari, which is staffed by trained customer service officers, can be accessed by phone on (021) 500-838 between the hours of 08.00 and 22.00 every day.