Information Access

Website
The information provided on the Company's website, www.matahari.co.id, is available in Indonesian and English and includes the Company’s annual and interim reports, presentations and earnings calls, stock market notices, and announcements and minutes of shareholders’ meetings, as well as information about our store locations, careers with the Company, Matahari Rewards, and our online store, MATAHARI.com. Customers can also give feedback on Matahari’s products and services through the website. The website content is updated regularly.

Social Media

Matahari also communicates information about the Company, our stores and products, and offers and promotions through the following social media platforms:
Facebook    : Matahari
Twitter          : @gayamatahari
Instagram    : @matahari
YouTube      : MATAHARI
Line              : Matahari Dept. Store

Press Releases

In 2019 the Company issued 28 press releases to various media outlets on a range of topics, including financial disclosures, corporate actions and events, product information, promotions and awards. The press releases can be found on Matahari’s website.
The press can contact the Company through the Company’s Corporate Communication email at corp.comm@matahari.co.id.

Investor Relations
All the informations regarding the Investors can be found at the Company’s website, ir.matahari.co.id. For further
information the public can ciontact the Investor Relations at ir@matahari.co.id

Product Information
Matahari provides information to customers about the latest products and promotions in the form of brochures, booklets, banners and daily advertisements in various media, both online and offline.

Customer Service
Halo Matahari is a dedicated channel for customers to lodge complaints and request information about Matahari’s products, Matahari Club Card or other Matahari promotions and programs. Halo Matahari, which is staffed by trained customer service officers, can be accessed by phone on (021) 500-838 between the hours of 08.00 and 22.00 every day.